Privacy Policy

Account Information: When you create an account, we collect your email address and any profile information you provide.

Usage Data: We collect information about how you use our platform, including:

• Practice questions you answer and your responses
• Your scores and learning progress
• Topics you study and time spent
• Follow-up questions you ask our AI tutor

Technical Data: We automatically collect device information, IP addresses, and browser details for security and functionality purposes.

We use your information to:

• Provide personalized AI tutoring and feedback
• Track your learning progress and improvement
• Improve our educational content and AI responses
• Send you important account and service updates
• Ensure platform security and prevent abuse
• Process subscription payments and manage your account

OpenAI Integration: We use OpenAI's services to provide AI grading and tutoring feedback. Your questions and answers are processed by OpenAI's systems to generate personalized responses, but we do not share personally identifiable information beyond what is necessary for service provision.

Supabase: We use Supabase for secure data storage and authentication. Your data is encrypted and stored securely.

Google OAuth: If you sign in with Google, we receive only basic profile information as permitted by your Google account settings.

Stripe: For premium subscriptions, we use Stripe to process payments. Stripe may collect and process payment information according to their privacy policy.

We do not sell, rent, or share your personal information with third parties except:

• With your explicit consent
• To comply with legal obligations or valid legal process
• To protect our rights, property, or safety, or that of our users
• With service providers who help operate our platform under strict confidentiality agreements
• In connection with a business transfer or merger

Law Enforcement Requests: We may disclose personal information in response to:

• Valid subpoenas, court orders, or search warrants
• Emergency requests involving imminent threats to safety
• Legal obligations under applicable federal or state law

We will notify affected users of law enforcement requests unless prohibited by law or court order. We do not provide bulk data access or maintain backdoors for law enforcement agencies.

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal data by our team
• Rate limiting and abuse prevention measures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the right to:

• Access and review your personal data
• Request corrections to inaccurate information
• Delete your account and associated data through our self-service account deletion feature
• Export your learning data
• Withdraw consent for data processing
• Opt out of non-essential communications

To exercise these rights, contact us at qwyzzee@gmail.com or use the account management features in your Settings page. We will respond within 30 days.

As a direct-to-student service, our relationship is with you as an individual customer, which is distinct from an institution's relationship with its students. If you are enrolled in a course where this platform is used for academic purposes, we advise you to consult your institution's policies.

• We never sell your personal data or use it for targeted advertising
• We will never share your personal information or progress data with any educational institution without your explicit, direct consent
• Individual student performance data is never shared with instructors or institutions
• You maintain full control over your learning data and account

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account data: Deleted immediately upon account deletion request through our self-service feature
• Learning progress data: Deleted immediately from active systems upon account deletion
• IP address logs: Retained for security purposes; may persist for up to 30 days after account deletion
• Backup retention: Deleted data may persist in backup systems for up to 30 days as part of our disaster recovery procedures
• Payment records: Retained as required by applicable tax and financial regulations

You may request immediate deletion of your data through the account deletion feature in your Settings page or by contacting us directly.

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze platform usage and performance
• Provide security features and prevent fraud
• Improve user experience

You can control cookie settings through your browser preferences. Disabling cookies may affect platform functionality.

Our service is intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately.

We use anonymized, aggregate data solely to improve our educational platform - such as enhancing question difficulty, improving AI feedback quality, and optimizing user experience.

We do not conduct academic research or publish studies using user data. Any future academic research would require separate IRB approval and explicit user consent.

We may share basic platform statistics (total users, popular topics) in business contexts, but these contain no individual user information.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by:

• Email notification to your registered address
• Prominent notice on our platform
• Updating the "Effective Date" at the top of this policy

Continued use of our service after changes constitutes acceptance of the updated policy.

This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from this policy will be resolved in the state or federal courts located in Florida.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: qwyzzee@gmail.com
• Website: thermo-tutor.qwyzzee.com

We will respond to privacy-related inquiries within 30 days.